Nelson Labs
  • 14-Oct-2021 to Until Filled (MST)
  • Order Processing
  • Salt Lake City, UT, USA
  • Hourly
  • Full Time

Full Medical, Dental, Vision, 401K match, Yearly Bonus Program, Tuition Reimbursement, Holiday and Vacation Pay, Maternity/Paternity Leave, Company Parties, Onsite Cafeteria, Gym, and Children's Play Room just to name a few

At Nelson Laboratories, a Sotera Health Company, our employees are part of an industry-leading, global provider of sterility assurance, medical device evaluation services and expert advisory services.

Our employees receive competitive pay, growth and learning opportunities, insurance benefits, tuition reimbursement, paid holidays, time-off and the opportunity to attend many company-sponsored employee and family events.

Nelson Labs employees play a critical role in reaching our mission of: Safeguarding Global Health.


The Order Processing Specialist I is responsible for delivery of samples to the lab. This position also triages and logs in samples by verifying all information is correct, assembles data-packs, and assigns bar code label to samples and data-packs.

Essential Job Duties

Triage samples

  • Receive all incoming boxes and verify count
  • Carefully open boxes without damaging samples.
  • Assign correct priority number to box according to tests requested on submission form per the current Login Priority list

Login samples

  • Verify all information on submission form with samples, including sample ID and count, test code and description of test, storage condition, STAT or GLP etc.
  • Make copies of submission form for each test requested if necessary
  • Fill out login checklist with all information required, and use appropriate stamps
  • Properly package samples for delivery to lab
  • Attach bar code lab number to samples and all paperwork in datapack
  • Identify discrepancies and follow correct procedure
  • Perform other duties as assigned.

Deliver samples to appropriate locations in each lab

  • Organize samples and datapacks for delivery
  • Match samples and datapacks
  • Ensure timely delivery of all temperature sensitive samples
  • Track all deliveries on spreadsheet and initial with date and time for traceability
  • Deliver to correct storage condition location in each lab

Regulatory Compliance

  • Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.)
  • Know and follow company policies and procedures

Professional Development

  • Complete required training on time

Perform other duties as assigned

Education and Qualifications

  • Must be at least 18 years of age
  • Completed a High School diploma or equivalency
  • Attention to detail
  • Ability to work quickly and accurately
  • Ability to type 35-40 WPM including 10 Key (accuracy is more important than speed)
  • Ability to follow written instructions
  • Legible handwriting
  • Customer service skills
  • Basic math required such as addition and subtraction
  • Must be able to multi-task and be self-motivated
  • Computer skills: knowledge of Microsoft Office, email and internet usage
  • Time Management must be able to respond to voicemails, emails and other communications in a timely manner
  • Must have verbal and written communication skills: good verbal communication a must, proficiency in writing techniques a plus
  • Ability to work independently and as part of a team

Nelson Labs
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